People change how they work when the new way helps them on their own project, with someone to ask. Train for tasks, close to the work, and support the first projects closely.
Software, standards and templates are the easy part of a BIM rollout. The hard part is people: busy designers with deadlines, used to a way of working that has served them well. They change when the new way helps them on their own project, and when there is someone to ask when it doesn't.
Change management means helping people move from the old way of working to the new. It covers explaining why, training for the new tasks, supporting people while they learn, listening to problems, and showing that it works.
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